Software help desk

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does anyone know of an application that exists for what im looking for, maybe something like a helpdesk or related. we are a hosting company that host many domains and on each domain we do custom programming for it. i am looking for an application that will track this information: Customer Portal (where customers login and enter the bugs they found on their application) Tracking the workflow of a project (from where the first person recieves it does his job and assigns it to the next person and so on) ability to track customers information ability to track billing for each customer tracking which customer needs to be trained on the application tracking account information for each customer. and tracking bugs from the quality control department and assigning it to a programmer.

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