Software help desk

« 2010-08-20 Fri A day after they made one of the biggest weapons seizures, police described the Valsayn mansion of late millionaire contractor Hafeez Karamath as a drug den for the rich; a factory for the manufacture of exotic high-end hallucinogens. MURDERERS seem undaunted by calls for the death penalty as on Thursday night gunmen went on the rampage again, this time at a birthday party for an 18-year-old woman in Tarouba.

ONE year after a retired policeman was struck and killed on the Solomon Hochoy Highway , the driver was yesterday held by police investigators. Digicel yesterday launched its

I am looking for a variety of proven ITIL / ITSM tools, materials and resources that can be used to refine the IT processes in place in our organization. Hopefully seeking both free (open source or otherwise) and non-free software and materials. We have 25 servers and 1500 client PCs. I've read: http://blog.evergreensys.com/ http://www.erp4it.com/ and lots of others, including the MOF materials at Microsoft. Tools are preferred, or some kind of proven solutions / processes. I'm probably asking for too much, but thought it was worth a shot.

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