Support desk software

I can build from scratch, troubleshoot and fix virtually any problem that comes my way. I know my available resources and I am pretty comfortable figuring out any problem handed to me within reasonable time. Most of my experience with fixing other user’s PC’s have consisted of virus/malware removal, restoration of damaged settings/software and memory or hard disk upgrades.

I am familiar with the END-USER environment. I am somewhat familiar with most types of printers.

Currently I am studying to get my A+ certification as an IT technician. I would love for someone to give me an opportunity to prove my worth and maybe work along side some more experienced technicians to help expand my knowledge.

I don’t have much server experience, but once I’m exposed to something I pick it up quick.

how do I call you? Can someone in Massachusetts please give me a job in the IT field?

I accepted an offer as a senior helpdesk technician. I’m currently working as a business analyst and gave my boss my resignation letter (2 weeks notice).

I will be starting my new job on the 13th. Some are sad that i’m leaving but everyone asks me the same question; Are they paying you more? is it closer to your house?

Then the CFO told me his boss once told him, you should only leave your current job for 3 reasons, either the other company is paying you more, you’re being offered a higher position, or closer to your house. The thing is i’m not sure if its a higher position? they are paying a lil bit more ( 5 G extra) but it’s an hour away from my house.

I'd like to find some free or cheap software (<$30) that can help me track my sales tax spending. I'd like to use the output from the program for my income tax sales tax deduction. I live in a state with no income tax so I get to use the sales tax deduction. I could use a spreadsheet but I'd like something a little slicker and easier than that. I'm looking for a web application or Mac software. Thanks! I can easily exceed the standard deduction with my normal spending.
by MoB @ April 15, 2008 2:34 am
I live in a state without state income tax and unless you make rather large purchases, such as cars, boats, major improvemets to your home, then it automatically calculates your sales tax allowance based on your income. I've had to figure it out one year with a client who insisted that I add up every single receipt and there was like a $10 difference and it cost him $50 to add up the receipts. So unless you make major purchases in addition to regular sales tax, it's not worth your time. Otherwise, keep track of it on Excel.
I sell electrical supplies to contractors and also safety and construction supplies to cities and towns. I write notes all over everything! Is there a free or inexpensive, simple software to database and track your customers, when you call them, what was said, etc? I know that there is because i used it for another job years ago but i can't remember what it was called.
by DotCom @ January 27, 2009 4:26 am
Hello Tyler..., One method for note taking and date & Time tracking is to simply use Notepad, wait before you think this is crazy, read on... Open Notepad. On the first line type the following: .LOG then press Enter Save this file as My Daily Log Every time you open this file, a new date & time stamp will be placed on the next available line. Here you type your notes, comments, etc, beneath that date & time, then close it and be sure to save it. As you mentioned: " I write notes all over everything" It would be simpler to open the notepad file each time an event occurs, and the file will remain in tact, aside from loosing valuable paper work. In addition to this, depending on your Microsoft Office skills, you can create simple database structure with MS Word, for mail merging purposes. MS Excel for financial tracking, & Mail merging MS Access, for a Relational DataBase to take care of all your need. Hope this helps dotcom
Hi, I run a T-shirt business on Ebay (and soon I'm going to make a website) and i wanted to know if there was a software that can help me keep track of sold items, like the t-shirt sizes, cost, expences, etc. Thanks for the help. - Michael I prefer it would be free
by Slam The Wall @ May 13, 2008 2:00 am
I dont know of any free ones, but I like to use excel spread sheets.
Looking for a logical easy way to track sales quotations without costly CRM software which I have but is not user friendly. Excel Spreadsheet, or other free software.
by jwishz @ February 8, 2010 4:08 am
Sorry, no free solutions

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