Clicking any option ask me to the software for more than 100 dollars. Privacy center invaded my computer. how can i get rid of it? I’m applying for a network admin position and i’ve only had one other job for 2 years which is currently as a call center IT Analyst.
I troubleshoot technical issues as well as do quality on tickets. Im not that good at writing one and just had an interview this upcoming Monday.
Now i dont know how to write in the description part without using I or We which i was told not to! Ok so for experience i have no idea what to put!!! Soo far what i have is this Troubleshooting Hardware/Software issues for corporate companies.
Worked on many proprietary softwares such as ISA systems, which run scripts for new user account creations, as well as deletion of accounts.
Analysts walk users through the process, as well as troubleshoot any issues they have with the softwares. Networking problems for corporate companies (ex: VPN problems, IP/TCP troubleshooting, Servers, Mainframe, Citrix, & Active Directory).
Providing assistance for users out of office with VPN issues. Configuring IE, and Firefox settings, as well as any IP/TCP connectivity issues they are having at their locations.
Users using mainframe have their accounts suspended. We unsuspend their accounts, and clear any violations they have that wont allow them to login. Citrix sessions freeze where as we have to disconnect them.
Individual: Consulting Project
a) You are an IT project manager. Your team has been hired as IT consultants for a small non-profit counseling center for at-risk youth. The Executive Director has shared with you that the center received a gift of $500,000 from a great-uncle of one of the center's former clients with the condition it be used to upgrade the technology used at the center. The center is open Monday through Saturday, noon-11 p.m. The center has three full-time employees: the Executive Director and two counselors. There are eight part-time counselors who are on-call and four part-time administrative assistants who cover all shifts. There are no computers. All patient, employee, and financial records are kept manually and filed in cabinets in the business office. The center has one fax machine, two typewriters, and a multi-line phone system with a phone in each room. The building has six rooms, a reception office area, and a waiting room. The rooms are used for the Executive Director's office, three counseling rooms, a business office, and a conference room.
b) Submit a 2,000-2,500 word detailed essay and a summary PowerPoint presentation that reflects your technology recommendations, your justification for the changes, and a budget. Your recommendations may include the following:
i) PC and peripherals such as desktop PCs, servers, printers, scanners, or laptops
ii) Software tools such as a word processing programs, financial programs, and scheduling tools
iii) Telecommunications: cell phones, pagers, wireless tools such as blackberries or PDAs
iv) Other tools you feel will aid in the efficiency and effectiveness of the counseling center
c) It is not necessary to provide brand names of hardware/software/peripherals in this preliminary plan; use rough estimates for the budget items, but stay within the $500K limit. You will be asked to present a summary to the board of directors within two weeks.
d) In addition, it has been your experience that IT projects that are rapidly deployed often meet with resistance and failure. Include in your preliminary report how the center should plan to address the change management issues. Be sure to include a rough timeline of major milestones to complete the project.
e) The Executive Director would like to see the office retrofitted with the new technology within six months.
f) To complete this assignment, refer to the O'Brien text, the Grand Canyon University College of Business and Library, Ken Blanchard Companies web sites, and other sources that may be appropriate. Wikipedia is not considered a scholarly journal; do not use it for this assignment.
g) Use APA format, including an introduction, conclusion, and title page; include in-text citations and a reference page as appropriate.
h) Submit the completed assignment to the instructor by the end of Week Eight.
2) Collaborative Learning Community: None
ReplyReply AllMove...Inbox
Pages: 1 2 3 4 5 6 7 8 9 10 11