It helpdesk software

Any opinions. Regards, Techbrain55 Good helpdesk software module?

I’m unsuccessfully trying to install the software for a new ViewSonic monitor I’ve just bought for home. It’s trying to use InstallShield, but after the process starts, I’m getting an error message telling me that “The InstallShield Engine (iKernel. exe) couldn’t be launched.

No such interface supported.” I’ve tried downloading an update for iKernel. exe, but because the software is not working, I can’t install the update!

I’ve got a Dell Inspiron 1300 laptop (please don’t groan). The Dell site forum is no help (other people have logged same problem over the years, but no fixes have ever been posted), and ViewSonic’s helpdesk says it’s a system/Dell issue.

InstallShield’s site doesn’t seem to have any answers either. My question is, do you know of an alternative software interface I could use, or a way I can reinstall InstallShield?? Error msg – “The InstallShield Engine (iKernel.

exe) couldn’t be launched. No such interface supported.” computer systems analyst IT specialist computer programming software engineer IT helpdesk Can somebody explain in slow ppl english what these are?

im developing a web-based IT helpdesk, i want to know the best Software developmet method to use

I'd like to find some free or cheap software (<$30) that can help me track my sales tax spending. I'd like to use the output from the program for my income tax sales tax deduction. I live in a state with no income tax so I get to use the sales tax deduction. I could use a spreadsheet but I'd like something a little slicker and easier than that. I'm looking for a web application or Mac software. Thanks! I can easily exceed the standard deduction with my normal spending.
by MoB @ April 15, 2008 2:34 am
I live in a state without state income tax and unless you make rather large purchases, such as cars, boats, major improvemets to your home, then it automatically calculates your sales tax allowance based on your income. I've had to figure it out one year with a client who insisted that I add up every single receipt and there was like a $10 difference and it cost him $50 to add up the receipts. So unless you make major purchases in addition to regular sales tax, it's not worth your time. Otherwise, keep track of it on Excel.

I sell electrical supplies to contractors and also safety and construction supplies to cities and towns. I write notes all over everything! Is there a free or inexpensive, simple software to database and track your customers, when you call them, what was said, etc? I know that there is because i used it for another job years ago but i can't remember what it was called.
by DotCom @ January 27, 2009 4:26 am
Hello Tyler..., One method for note taking and date & Time tracking is to simply use Notepad, wait before you think this is crazy, read on... Open Notepad. On the first line type the following: .LOG then press Enter Save this file as My Daily Log Every time you open this file, a new date & time stamp will be placed on the next available line. Here you type your notes, comments, etc, beneath that date & time, then close it and be sure to save it. As you mentioned: " I write notes all over everything" It would be simpler to open the notepad file each time an event occurs, and the file will remain in tact, aside from loosing valuable paper work. In addition to this, depending on your Microsoft Office skills, you can create simple database structure with MS Word, for mail merging purposes. MS Excel for financial tracking, & Mail merging MS Access, for a Relational DataBase to take care of all your need. Hope this helps dotcom

My small business that I started this year hs sold about $20,000 and currently I only have my sales/costs/expenses on an Excel spreadsheet and need an actual way to input and keep up with sales/purchases/freight/taxes/expenses,etc.... anybody have any ideas?
by Eve @ November 22, 2009 4:27 pm
GnuCash is one I really like.

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