Customer satisfaction survey software

Create a new blog and join in the fun! Program Manager – SpaceJobs The program manager will be responsible for the successful achievement of all program requirements within cost, schedule and technical constraints as well as customer communications and customer satisfaction.

Measuring Customer Satisfaction in Your Contact Center Part 1 In my next post, I will give you some best practices for your follow-up surveys.

Measuring Customer Satisfaction in the Contact Center Part 2. Using the automated survey tool in your help center software will give you quick and

Hello, I am looking for a program for my department(IT) that will fit our needs as a knowledge base for computer related issues. We do not need a whole suite of helpdesk software, we probably already have it. We are looking for a stand alone, cheap(free) software that will help our team finding common problems and solutions. Do you know of any? Thank you!
by Toby @ May 5, 2010 5:28 pm
We went through this in my IT department a couple of years ago. We decided that a wiki was a superior solution to anything designed specifically as a knowledge base. We went with Dokuwiki ( http://www.dokuwiki.org/dokuwiki ) because Dokuwiki doesn't use a database, everything is flat text files. We made it search-able with a Tomcat server. We have been extremely happy with it ever since. We like it so much that we don't use Word anymore. We write EVERYTHING as a Wiki page.

WORK EXPERIENCE: Paragon Sporting GoodsNew York, NY IT Assistant………………………………………Oct. 05-Dec. 05 Performed I.B.M. P.O.S troubleshooting. Conducted network configurations and troubleshooting. Provided helpdesk/desktop support for more than twenty employees. Basic knowledge of AS400, Assisted in performing server backups and maintenance, Performed printer installation and troubleshooting on local and networked printers. Responsible for hardware and software installations and configurations. B.M.C.C.New York, NY Desktop Support……………………… Sept. 05-Dec. 05 Assisted in computer troubleshooting, Helped students and staff with common computer issues. Conducted hardware and software installations. Aranda & Guttlein Attorneys at LawNew York, NY Legal Assistant/Desktop support…………………Oct. 03-Feb. 05 Researched legal articles and penal law codes as needed. Prepared legal documents, including motions, and briefs. Organized documents legal files and dossier pape I HAVE AN A.A.S. I am doing my B.S. now
by blair1813 @ October 29, 2006 3:05 am
I would say that you need to get your foot in the door, probably an entry level position. One item that would conern a potential employer is that you haven't worked since December of 2005. Another is 2 of the 3 jobs were only held for 3 months and 6 months. You may want to look into a contract position. They don't usually worry about your work history. It is more of a opportunity for the employer to try you out, then hire if the situation permits. Also as a contractor, you can have a current work history and gain additional skill sets. I would try looking for jobs in your area on Dice.com. This will at least give you some ideas of contract companies. I prefer Robert Half if available in your area. Best Wishes!

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