Software help desk

- Have access to necessary network hardware and application software. – Planning for non-IT related aspects such as identifying key personnel and facilities.

determine the cause of problem PC not plug in, no power to PC, monitor not plug in, no power to monitor, monitor not connected to PC ect. I need to show 6 possible outcomes. I have the first oblong with start and then an arrow with a diamond next with no power to computer then after that I have no idea Details: You are the first-level help desk technician at a medium-sized company. Your job is to handle the initial calls from company computer users with personal computer related problems. Develop a flowchart to determine the cause of problems with the users' personal computers (PCs). Use these possible outcomes: PC not plugged in, no power to PC, monitor not plugged in, no power to monitor, monitor not connected to PC, etc. Your Visio diagram should contain at least six possible outcomes in the form of a decision tree. You will only need to use the Starting oblongs, Flowchart Decision Diamond, Process Rectangle, and the Termination Oblong.

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