OnState Releases Winter 10 Version of Its Virtual Call Center To complement existing use of Google Voice and Google Talk as part of its virtual PBX and call center software solutions, OnState has fully integrated Google Talk into the agent dashboard. Now, using a single dashboard interface, OnState Releases Winter 10 Version of Its Virtual [...]
Today, Google Gmail customers are seeing a promised round of software changes whose purpose is to make Google Buzz users more aware of their privacy options, and to give them a more obvious way to back out of Buzz. These changes come a mere nine days after the social networking product‘s rollout as an element [...]
Google on Wednesday acquired reMail, a start-up company that makes an e-mail search application for the iPhone.In a blog post, founder and CEO Gabor Cselle says that he will become a product manager on Google’s Gmail team and that reMail’s iPhone application will be discontinued.”reMail’s goal was re-imagine mobile e-mail, and I’m proud we have [...]
More than half of IT software budgets this year will be dedicated to upgrading and improving existing applications, rather than implementing new software, a survey of IT executives shows.The focus on upgrading software is the result of a backlog that occurred during the poor economic conditions last year, the Forrester Research study released Wednesday showed. [...]
So You Think You Know CRM Software? When talking about the CRM Software Industry it is almost impossible to actually say that you know it inside out since there are so many CRM vendors around the world, all developing their technologies at such a rapid pace. Why SFA Failure Rates Will Increase CustomerThink That being [...]
Effective business with Microsoft Hosted Exchange Servers If you type in Microsoft exchange servers or hosted Microsoft exchange services in the search box of a search engine then you can see a lot of service providers offering you those services. Practically speaking all of them are quite Cobweb partners with Media Solutions to offer entire [...]
It has been just about one year since Amazon launched its Kindle app for the iPhone and iPod Touch; and today, thanks to popular demand, it has come to BlackBerry.Like the iPhone app, Kindle for BlackBerry is free, and doesn’t require a dedicated Kindle e-reader to use. Within the app, users can browse the Kindle [...]
At a joint press conference at Mobile World Congress in Barcelona today, Verizon Wireless and Skype announced that Verizon’s smartphone customers will be allowed to place and receive unlimited Skype-to-Skype voice calls. The voice-over-IP chat client is one of the world’s most popular ways of connecting, especially for the purposes of international voice and video [...]